CMDB ARCHITECT SERVICENOW

Chęć do podróżowania: Na żądanie

Status zawodowy: Pracownik

Ostatnia aktualizacja: 17 lis 2023

Całkowite doświadczenie zawodowe:

Umiejętności językowe: Angielski,

Wydajność

• 16+ yrs. of Strong Functional knowledge and implementation experience based on ITIL, SACM and IT Service Management (ITSM) frameworks. • Work closely with the customer to understand their requirements and provide solutions to address those needs. • Work with clients to assess current state processes and tools, define CMDB ServiceNow requirements. • Coordinate with Vendors, technical Implementation team for development and configure the CMDB in ServiceNow platform. • Develop required documentation such as workshop agendas, workshop presentations, process design documents, use cases, responsibilities documents etc. • Well versed in implementing ServiceNow IT Service management (ITSM), Software Asset Management Pro (SAM Pro), IT Asset and Configuration Management (CMDB), Discovery. • 3RD Party tools integration with ServiceNow like SCCM, JAMF, Intune, SNOW etc and monitoring tools for Event Management.

Umiejętności językowe

Angielski

Biegły